LEVEL delayed
your flight?
You're owed money.
EU law entitles you to up to €600 in compensation.
Takes 3 minutes to check. No win, no fee.
No win, no fee · Takes 3 min · 93% success rate
LEVEL — Fleet Overview
Aircraft fleet composition and age data
🛩️ Aircraft Types in Service
Get your money in 3 steps
We handle the legal complexity so you don't have to.
Enter your LEVEL flight number and date. Our system instantly checks if EC 261/2004 applies.
Fill in your details once. Our partners at AirHelp take it from there — letters, legal pressure, the works.
Money lands in your account. Average payout: €318. Only pay if you win — 35% service fee, zero upfront.
How much is LEVEL owed you?
The amount depends on your flight distance and delay length. Under EC 261/2004, fixed amounts apply.
Any LEVEL flight departing from the EU, regardless of destination.
You can claim for delayed flights up to 6 years ago in most EU countries.
AirHelp only charges a 35% service fee when your claim is won. Zero risk.
Our legal team knows how to push back when airlines cite 'extraordinary circumstances.'
Never stress about
LEVEL delays again
AirHelp+ gives you proactive protection — automatic monitoring, fast-track airport assistance, and lounge access.
Cancel anytime. No commitment.
Delayed flights. Real compensation.
LEVEL is the long-haul low-cost carrier of International Airlines Group (IAG), operating from Barcelona El Prat to destinations in North America and South America. Sharing the IB IATA code with its parent Iberia, LEVEL offers competitive fares on transatlantic routes that have historically been dominated by full-service carriers. Despite the low-cost model, passengers on LEVEL flights departing from EU airports are fully protected under EC 261/2004. Long-haul delays exceeding 4 hours on LEVEL transatlantic flights may entitle passengers to the maximum compensation of €600 per person — a significant sum on routes where disruptions can strand travellers far from home. EU Regulation EC 261/2004 entitles you to fixed compensation — regardless of what the airline tells you.
When can you claim?
If your LEVEL flight arrived 3+ hours late — regardless of stated reason — you may be entitled to up to €600.
Cancellations announced less than 14 days before departure trigger the same fixed compensation amounts.
If LEVEL bumped you due to a full flight, you're entitled to compensation plus a full refund or rerouting.
In most EU countries, you can claim compensation retroactively for disrupted flights up to 6 years ago.
LEVEL — Popular Routes
Routes operated by LEVEL with EU flight compensation under EC 261/2004.
LEVEL — Airports Served
Airports where LEVEL operates flights covered by EU passenger rights.